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Career design beta

Jessica Richards
6 min readOct 19, 2019

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What I learned from the glitches

Photo by JESHOOTS.COM on Unsplash

Starting out

Early jobs included working in a shoe shop, a factory and Pizza Hut for minimum wage. Not surprising then, that in my first job after uni earning money was the goal. I needed money, and job security so that money wouldn’t disappear.

Regular pay, a pension, values of hard work and humility.

That’s how everyone in my family worked. It was the done thing, especially for a graduate with vast student debts. I diligently applied for jobs in my final year and landed one just in time for graduation. It became my ticket to move from the Midlands to London. A huge turning point.

The big city felt competitive, overwhelming and expensive…yet somehow addictive.

Initially I found work in agencies. They sold research, data and insight. They paid young staff a little and charged clients a lot. Pros: people my age, career progression and a Friday beer fridge. Cons: 'work hard, play hard’, pressure and staff turnover. Also underlying sexism, but this was some way before #metoo so it was ignored or laughed off. It was only years later that I’d understand the discomfort I felt at company socials and away days. At the time, I just thought I didn’t fit in well.

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Jessica Richards
Jessica Richards

Written by Jessica Richards

Product & UX Consultant. Founder of Creative Product Consulting. Feminist. World traveller. Empathy & cats.

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